Terms of use
Welcome to Pluto Store. These Terms of Use govern your access to and use of our website and the services available through it.
By using the Pluto Store website, creating an account, or placing an order, you acknowledge that you have read and agreed to these Terms. If you do not agree with any part of these Terms, please do not use the website.
Website Use
You may use Pluto Store for lawful personal purposes, including browsing products, comparing options, creating an account, and making purchases.
You must not use the website for unlawful purposes or in any manner that could damage, disrupt, or compromise the website, its services, systems, or users, including attempting unauthorized access to our systems or data.
User Accounts
Certain Pluto Store services may require you to create an account.
When creating an account, you must provide accurate and current information. You are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account.
Please contact us immediately if you believe your account has been accessed or used without authorization.
Product Information
We make reasonable efforts to provide accurate product descriptions, images, and specifications.
However, certain details, images, or colors displayed on your screen may differ slightly from the actual product. Manufacturers may also change certain specifications or package contents without prior notice.
We recommend reviewing the information provided on the relevant product page before completing your purchase.
New and Used Products
Pluto Store may offer both new and used devices and products.
For used products, we aim to clearly describe the product's available condition and relevant information on its product page. Used devices may naturally vary in cosmetic condition, battery condition, included accessories, or other characteristics.
Customers should review the description and condition of each used product before placing an order.
Prices
All prices are displayed in the currency indicated on the website at the time of purchase.
While we make reasonable efforts to ensure pricing accuracy, occasional pricing or data-entry errors may occur. If an obvious pricing error is identified, Pluto Store reserves the right to correct the error and inform the customer before fulfilling the order.
Prices, promotions, and discounts may change without prior notice. This will generally not affect already confirmed orders unless there is an obvious pricing error or otherwise required by applicable law.
Product Availability
Products displayed on Pluto Store are subject to stock availability.
We make reasonable efforts to keep inventory information updated; however, a product may occasionally become unavailable before the website inventory is updated.
Adding an item to your shopping cart does not reserve or guarantee its availability until the order has been confirmed in accordance with Pluto Store's order process.
Orders
After placing an order, you may receive a notification confirming that we have received it. Receipt of an order does not necessarily constitute final acceptance or confirmation.
Pluto Store reserves the right to review an order before confirming it and may contact the customer to verify certain information.
We may reject or cancel an order in circumstances including product unavailability, an obvious pricing or product information error, inability to verify order or payment information, suspected fraudulent activity, or another legitimate reason.
If a prepaid order is cancelled, any amount due to the customer will be processed according to the original payment method and applicable policies.
Payment
Available payment methods will be displayed during checkout and may vary depending on the product, order value, or delivery location.
Electronic payments may be processed by third-party payment service providers and may also be subject to the applicable provider's terms and policies.
Shipping and Delivery
Delivery times and charges may vary depending on the customer's location, product, and available shipping method.
Any delivery times provided are estimates unless expressly stated otherwise, and delays may occasionally occur due to circumstances beyond our reasonable control.
Please refer to Pluto Store's Shipping & Delivery Policy for additional information.
Returns and Exchanges
Returns and exchanges are subject to the conditions, eligibility requirements, and time periods specified in Pluto Store's Return & Exchange Policy, as well as any consumer rights provided under applicable law.
We recommend reviewing the policy before completing a purchase.
Warranty
Warranty coverage and duration may vary depending on the product, its condition, manufacturer, and warranty provider.
Available warranty information will be provided on the relevant product page or purchase documentation where applicable.
Promotions and Discount Codes
Pluto Store may offer promotions, discounts, and coupon codes from time to time.
Promotions may be subject to specific terms, including expiration dates, minimum order values, and eligible products. Multiple promotions or discount codes may not be combined unless expressly permitted.
Intellectual Property
Original Pluto Store content, including text, designs, logos, graphics, and other website materials, is protected under applicable intellectual property laws.
Pluto Store content may not be copied, republished, or commercially exploited without prior authorization except where permitted by law.
Third-party trademarks, product names, and logos remain the property of their respective owners.
Third-Party Services and Links
Our website may include links to or services provided by third parties, including payment and delivery providers.
Use of these services may be subject to the terms and policies of the relevant third party. Pluto Store is not responsible for third-party websites, content, or practices outside our reasonable control.
Limitation of Liability
We aim to provide a secure and reliable website with accurate information. However, we cannot guarantee that the website will always operate without interruptions or errors.
To the extent permitted by applicable law, Pluto Store will not be liable for losses resulting from misuse of the website or products, or circumstances beyond our reasonable control.
Nothing in these Terms is intended to exclude or limit any rights or liabilities that cannot legally be excluded or limited.
Fraud and Misuse Prevention
Pluto Store reserves the right to take reasonable measures to protect customers and our business against fraud, misuse of the website, payment systems, promotions, or discount programs.
This may include suspending or cancelling orders or accounts where there are reasonable grounds to suspect fraudulent, unlawful, or abusive activity.
Changes to These Terms
We may update these Terms of Use periodically to reflect changes to Pluto Store's services, business practices, or applicable legal and regulatory requirements.
Updated Terms will be published on this page, and we recommend reviewing them periodically.
Last Updated: September 2026
Governing Law
These Terms are governed by and interpreted in accordance with the applicable laws and regulations of the Arab Republic of Egypt, without limiting any mandatory consumer rights provided by law.
Contact Us
If you have any questions regarding these Terms of Use, please contact Pluto Store using the contact information available on our Contact Us page.